Terms & Policies
Terms & Policies
Last Updated: January 4, 2026
This Terms & Policies page governs your access to and use of this website, participation in community features (including the grower forum), and the purchase of any products sold through it. By accessing this site or placing an order, you agree to the terms outlined below.
1. General Terms & Website Use
This website is operated from the United States and is intended for use only by individuals located in jurisdictions where access to and use of the site is lawful.
By using this website, you confirm that you are at least 18 years of age or have permission from a legal guardian. All products are sold for lawful use only. We reserve the right to refuse service, cancel orders, or restrict access at our sole discretion.
All content on this site—including text, images, product descriptions, logos, trademarks, graphics, branding, and original materials—is the intellectual property of the company and may not be copied, reproduced, or distributed without prior written permission.
2. Product Use & General Disclaimer
All products sold on this website are intended strictly for general gardening, soil conditioning, and plant care purposes.
Results may vary based on plant type, growing medium, environmental conditions, application rates, and cultivation practices. We make no guarantees regarding specific plant performance, growth rates, yields, or outcomes.
Products are not intended for human or animal consumption and must be used only as directed.
To the fullest extent permitted by law, we disclaim all liability for improper use, misuse, overuse, modification, or failure to follow directions.
2A. No Illegal Use or Endorsement
We do not sell, promote, encourage, or endorse the cultivation of any plant, crop, or substance in violation of federal, state, or local law.
Any references on this website—including educational content, reviews, blog posts, images, or community discussions—are provided solely for general informational and educational purposes.
Responsibility for determining the legality of any activity rests entirely with the user. We assume no responsibility for how products are used after purchase.
2B. Regulatory & Performance Disclaimer
Our products have not been evaluated by the U.S. Food and Drug Administration (FDA) or any regulatory agency for medical, therapeutic, pesticidal, or diagnostic purposes.
No statements on this website are intended to diagnose, treat, cure, or prevent any disease or condition.
3. Pricing, Orders & Availability
All prices are listed in U.S. dollars and are subject to change without notice.
We reserve the right to limit quantities, correct errors, cancel orders, or discontinue products at any time. In the event of a pricing or listing error, we may cancel or refund affected orders at our discretion.
4. Shipping Policy
Orders are typically processed within 1–3 business days, unless otherwise stated.
Once an order has been transferred to the shipping carrier, ownership and risk pass to the customer. We are not responsible for carrier delays, lost packages, weather disruptions, or delivery errors.
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error are not eligible for refund or replacement.
5. Refund, Return & Satisfaction Guarantee Policy
We stand behind our products and offer a 100% Satisfaction Guarantee.
Unopened Product Returns
We will accept returns of unopened, unused, and undamaged pouches for a refund of the purchase price minus shipping costs, subject to approval.
To request a return:
The product must be unopened and in original condition
You must contact us first to request approval
A return shipping label may be requested via email
Approved returns must be sent to:
PCFSA
PO Box: [INSERT YOUR PO BOX HERE]
United States
Once the returned product is received and inspected, an approved refund will be issued for the product cost only. Shipping costs are non-refundable.
Case-by-Case Refunds
Refunds are reviewed and approved on a case-by-case basis. Unauthorized returns will not be accepted.
If you are unhappy for any reason, we encourage you to contact us first. Most issues can be resolved without a return.
You may reach us:
By email
Or through the Contact tab on this website
5A. Gift Card Policy
All gift card purchases are final and non-refundable. Gift cards have no cash value and cannot be redeemed for cash.
Store credit issued in place of a gift card may be transferred to another individual upon request. Transfers require order verification and are processed manually.
6. Limitation of Liability
Under no circumstances shall we be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or its products.
Our total liability shall not exceed the purchase price of the product giving rise to the claim.
7. Indemnification
You agree to indemnify and hold harmless the company, its owners, affiliates, and employees from any claims, damages, losses, or expenses arising from your use of this website, participation in community features, or misuse of any product.
8. Governing Law
These Terms & Policies are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules.
9. Changes to These Terms
We reserve the right to modify these Terms & Policies at any time. Updates take effect immediately upon posting. Continued use of the site constitutes acceptance of the updated terms.
9A. Community Forum, Grower Chat & User Conduct
This website may host a community forum or grower chat where users may share experiences, images, and general gardening information.
Users are solely responsible for the content they post. By participating, you agree not to post or engage in:
The sale, solicitation, or distribution of illegal substances
Instructions that encourage or facilitate illegal activity
Content that violates federal, state, or local law
Harassment, threats, or abusive conduct
We do not review or verify user-posted content prior to publication and do not endorse any user submissions.
We reserve the right to remove content, restrict access, or permanently ban users at our sole discretion.
User Content License
By posting content, you grant the company a non-exclusive, royalty-free, worldwide license to display and distribute such content solely for operating, moderating, and promoting the community. You retain ownership of your content.
9B. Cannabis & Farm Bill Notice
Some community discussions may reference cannabis cultivation. Nothing on this website constitutes legal advice.
Under the 2018 Federal Farm Bill, hemp is defined as cannabis containing no more than 0.3% delta-9 THC on a dry-weight basis. Activity exceeding this threshold remains federally illegal.
Under Virginia law, adult personal possession of marijuana is legal in limited amounts; however, the sale, distribution, and unlicensed commercial cultivation of marijuana remain illegal.
Users are solely responsible for knowing and complying with all applicable federal, state, and local laws. We do not condone or promote illegal activity.
Our products are sold strictly as soil amendments and specialty plant fertilizers for lawful gardening use only.
10. Third-Party Links, Discount Codes & Affiliations
This website may display third-party links or promotional discount codes.
We do not control, endorse, or guarantee the products, services, pricing, or policies of any third-party business. All third-party transactions are solely between the user and that company.
We are not responsible for disputes, fulfillment issues, or warranties related to third-party purchases.
11. Severability
If any provision of these Terms & Policies is found to be unenforceable, the remaining provisions shall remain in full force and effect.
12. Contact Information
Questions regarding these Terms & Policies may be submitted through the contact form on this website or via email.
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